What should I do after processing a shipment?
Please announce reward shipments through a new post.
- Not only does prompt shipment news increase trust in you as a maker and expectations about rewards,
but it also prevents supporters from misunderstanding that reward shipping is delayed. - Please be careful not to include the supporter's personal information, such as tracking number and contact information, in the new post.
- Instead, please let supporters know that they can directly check the tracking number on the [My Page].
▶See how to create a new post announcing reward shipment
| Example of new post creation |
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Hello. (Maker Name / Brand Name) here. (Maker Name / Brand Name) I sincerely thank all supporters who waited with trust in us. Rewards are scheduled to be shipped normally on 00/00. (Rewards were shipped normally on 00/00.) Please refer to the details below. 1. Shipment Information 1) Number of Shipments: Total 00 2) Shipping Company: ○○ Courier (Courier Contact: ) 3) Precautions 2. Shipment Schedule 00/00 ~ 00/00: Reward Production 00/00 ~ 00/00: Reward First Shipment 00/00 ~ 00/00: Reward Second Shipment 3. Tracking Number Information You can check the tracking number through [My Funding] - [Funding Details] from 00/00. 4. Inquiry Channel (Please guide the fastest way to communicate with the maker.) Example) Kakao Channel link connection, Inquire to Maker, Comments, Email, Phone, etc. |