[Transparency Report] July 2023 Transparency Report

Wadiz has been issuing monthly transparency reports since August 2020. A transparency report is a document containing reports submitted by Wadiz members and the results of actions taken in response to them, and is composed primarily of funding report submission data. Through this report, we aim to transparently disclose actual data on how Wadiz responds to project issues, creating a platform environment where members can use it with greater trust.

1. Report Submission Data

• The number of reports receivedis measured based on the number of reports received through the 'Report' function on the right side of the funding project page , and if there are multiple reports for a single project, they are counted multiple times according to the number of reporters. 
• The type of report receivedincludes ‘intellectual property infringement’, ‘false information in story’, ‘distribution of identical product through other channels’, ‘community policy violation’, etc., which are reasons that contradict the purpose of funding or undermine the order of the Wadiz community.
• Report submission data represents a key indicator showing potential risks that can directly or indirectly cause supporter damage and complaints.

<July Report Submission Data>

2. Number of Reported Projects

• 'Number of reported projects' refers to the number of projects that have received one or more reports, and even if multiple reports are received, if the reported project is the same, it is counted as one.
• The proportion of reported projects compared to open projects is a key indicator that represents the proportion of projects that can cause supporter damage and complaints among all projects.

<Monthly Number of Reported Projects>

3. Pre-Launch Report Ratio

• 'Pre-launch' refers to a pre-release service that allows supporters to preview the project story before the official funding begins.
  The pre-launch project page provides a notification request feature when the official funding opens.
• Reports at the pre-launch stage serve as a function for early risk detection before official project launch, which enables proactive problem-solving before the official funding opens. 

<July Pre-Launch Project Report Ratio>

4. Report Project Category Statistics

• This is categorical classification data for projects that received reports this month.
• This month, 12 out of a total of 17 project categories received reports.

<July Report Project Category Statistics>

5. Reported Project Processing Results

• All reports received that meet the reporting requirements undergo verification of facts.
• For projects with confirmed issues, follow-up actions are taken in accordance with the funding report policy.
• During the fact-checking process, Wadiz requests clarification from the maker when necessary through official notice, and when necessary, opens the reported facts and clarification request details to supporters through news.

<July Reported Project Processing Status>

• Processing Complete
  Cases where fact-checking of reports that meet reporting requirements has been completed and determined to be 'problematic' based on policy, resulting in follow-up procedures such as refunding, deletion of inappropriate content, or project cancellation, or cases where fact-checking of reports that meet reporting requirements has been completed and determined to be 'no problem' based on policy, resulting in closure without follow-up procedures.
• Processing In Progress
  Cases where fact-checking of reports that meet reporting requirements is in progress, or cases where follow-up procedures are in progress after being determined as 'problematic' based on policy.
• Processing Not Necessary
  'Unqualified report' or 'already resolved issue', where no follow-up procedures were taken.

⁕ Unqualified Report: Reports received that failed to meet reporting requirements or lack supporting evidence to substantiate the report content, making it difficult to proceed with follow-up procedures.

⁕ Already Resolved Issue: Reports that meet the reporting requirements but were determined to be 'no issue' based on fact-checking already conducted in the past as of the current month, or issues where necessary measures have been completed through 'project cancellation' or 'funding refund', making follow-up procedures unnecessary.

6. Service Monitoring Data

• Wadiz is constantly working to establish and protect a safe funding ecosystem that service users can trust.
  
• Service monitoring datarefers to the number of service monitoring activities and action data conducted by the Trust & Safety Team.
• In July, a total of 3,070 monitoring activities were conducted through service monitoring, and among these, 38 cases underwent action.

<July Service Monitoring Results>

• Wadiz Service Monitoring Types

⁕ Distribution of identical product through other channels monitoring: Cases where rewards are sold through other channels or funding is conducted for products identical to the reward before the reward is sent, are included in the monitoring targets for distribution of identical products through other channels.

⁕ Misuse of news purpose monitoring: Cases where information unrelated to the original purpose of news, such as project progress, (promotion of other sales channels, link guidance, etc.) is written in news are included in the monitoring targets for misuse of news purpose.

⁕ Funding achievement rate manipulation monitoring : Cases where a maker or a third party with an interest in the maker intentionally participates in funding to increase the project's funding achievement rate are included in the monitoring targets for achievement rate abuse monitoring.

⁕ Story false information monitoring: Cases where suspicions of false information in the project story are confirmed are included in the monitoring targets for story false information monitoring.

If you have any questions regarding the above, please contact Wadiz Trust & Safety Team (team.trustsafety@wadiz.kr)and we will provide you with an answer.