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What should I do if 'shipment processing failed' in Store Maker Studio?

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[Shipping Method] and [Courier Code] should be selected using the dropdown function, not by direct input or copy-paste.
If there are typos or formatting changes in the form, processing will fail.
Before uploading, please check once more to ensure the tracking number is actually registered with the courier.
Even if the Excel file upload and batch shipment processing 'request' succeeds, processing will fail if there are invalid tracking numbers.

1) Order Number Error

When an order number is duplicated or omitted
When it is not an order from a project registered with the same business registration number
When an order that has already been processed for shipment is entered again (when the status is not in product preparation)
- (Example 1) When the same order number is registered twice, both are processed as order number errors
- (Example 2) If the supporter cancels the order while uploading the file after [Download Orders for Shipment Processing]

2) Shipping Method Error

When the shipping method is omitted
When content other than courier shipping or direct delivery is entered
- (Example 1) When freight shipping is entered
- (Example 2) When a courier code is entered but the shipping method is set to direct delivery

3) Courier Code Error

4) Tracking Number Error

5) Other

If the tracking information from the courier is entered correctly but shipment processing still fails,
it may be a previously used tracking number (already used), so please contact the courier directly.

※ What is a previously used tracking number?

There are various causes of previously used tracking numbers, but they can occur when the courier reuses a tracking number or the seller accidentally makes a typo in the tracking number.
Therefore, for error resolution, please contact the courier directly, not Wadiz.

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