[Shipping & Refund Guide] I'd like to know how to ship rewards and process refunds for funding and pre-orders.

와디즈

Check the shipping processing method, refund method, and policy.

🚚 Reward Shipping

Before Shipping	After Shipping	Shipping Delay
Verify Supporter Contact Information Before Shipping Rewards	Process Reward 'Individual Shipping'	Use Reward 'Preparing for Shipping'
	Process Reward 'Bulk Shipping'	Notify Supporters When Reward Shipping is Delayed

⚠️Refund Policy and Processing Method

Process Refund	Refund Policy
A supporter has requested a refund. How do I check and process it?	What is the refund policy for funding and pre-orders?
	Check the Latest Version of the Refund Policy

After completing the shipment of products or services, please be sure to enter shipping information in [Shipping & Refund Management] in the Maker Studio.

There's no previous post.

There's no next post.

Notice/Events

Support

Submit Inquiry Help Center

wadiz Co., Ltd
CEO Hye-sung Shin
Business Registration Number 258-87-01370
E-commerce Permit Number 2021-성남분당C-1153 View Business Information
Hosting service provider: Wadiz Co., Ltd.
402, PDC A-dong, 242, Pangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do,Republic of Korea

For some products, Wadiz acts as a mail-order intermediary and is not the seller. In such cases, the seller is responsible for the product, product information, and transactions. Please check the details on each product page.

Unauthorized reproduction, transmission, distribution, crawling, or scraping of reward information, maker information, story information, content, or UI on the Wadiz site is strictly prohibited by relevant laws, including the Copyright Act and the Content Industry Promotion Act.